52 Weeks of UX: Words are the soul of UX
Words are the soul of user experience. More than any other design element, words communicate the bulk of the messages we communicate to others. Whether they are spoken or written, there’s a fine line between lazily sending generic, expected messages and taking a few minutes to say something…
Source: 52weeksofux
LukeW | Gradual Engagement Boosts Twitter Sign-Ups by 29%
Through their user research, Twitter found that while celebrities (and their tweets) were a big reason people came to Twitter, they did not keep them there. Instead, what kept users on Twitter was the things they were passionate about - hobbies, conversations with subject-matter experts, and friends. This was the core essence of the service that a gradual engagement approach needed to deliver.
Excellent shift, Twitter. I was thoroughly offended when I went to register for another Twitter account and found that “Start following these random people!” screen.
Also, I am extremely enticed by the description of sending confirmation emails TripIt to sign up…might have to try that next time I travel.
Source: lukew.com
I hate it when I’m tabbing through a form and a field gets skipped. I’m looking at you Google Domain Renewal Checkout drop-down for billing address state. *evil eye*
